Terms and Conditions

Please ensure you read the Terms and Conditions (T&Cs) for your chosen Nottinghamshire YMCA programme (see list below) very carefully before registering with our services.

You can also read our Safeguarding Policy, Privacy Policy and Cookies Policy online.

Please note that you will be required to confirm and agree to all T&Cs for your chosen service when you sign up to a Nottinghamshire YMCA programme.

  • Camp Williams – YMCA Day Camps

    T&Cs for booking children’s services including Camp Williams (YMCA day camps), Wollaton Holiday Club (YMCA childcare) or Newark Camp (delivered by YMCA Newark and Sherwood charity).

    Bookings and Payments

    • Full payment can be made at the time of booking. Alternatively, a £30 per child per week non-refundable/non transferrable deposit is required at the time of booking.
    • Bookings made within 10 working days of a camp start date require payment in full.
    • Balance payments are due no later than 10 working days prior to the start of camp.
    • Bookings with an outstanding balance, after the 10 working day period, cannot be guaranteed.

    Can I make changes to my booking?

    • Upon booking a camp a non-refundable/non transferrable deposit of a £30 per child per week is payable immediately. Full payment must be made 10 working days prior to the start of the camp.
    • Any changes to bookings and dates will incur a £10 administration fee.
    • If you are unable to attend camp and notify us more than 10 working days prior to the start date, your booking can be transferred or the money paid held on account for the following camp.
    • If camp cannot be attended due to sudden illness it may be possible to transfer to an alternative date. Nottinghamshire YMCA must be notified in advance of the camp start date. Please note a transfer cannot be guaranteed and is subject to availability.
    • It is not possible to transfer a booking when a camp has not been attended and there has been no contact with Nottinghamshire YMCA. In this instance, all payments will be retained by Nottinghamshire YMCA.
    • If a camp is cancelled by Nottinghamshire YMCA due to unforeseen circumstances a transfer will be offered at no additional cost.
    • The content of the advertised camp may change at the discretion of Nottinghamshire YMCA.

    Other Fees & Charges

    • If you are going to be late please let us know on: 07786 919305. We reserve the right to charge £5 followed by £5 for every 5 minutes that you are late.
  • Wollaton Holiday Club – YMCA Childcare (School Holidays)

    T&Cs for booking children’s services including Camp Williams (YMCA day camps), Wollaton Holiday Club (YMCA childcare) or Newark Camp (delivered by YMCA Newark and Sherwood charity).

    Bookings and Payments

    • Full payment can be made at the time of booking. Alternatively, a £30 per child per week non-refundable/non transferrable deposit is required at the time of booking.
    • Bookings made within 10 working days of a camp start date require payment in full.
    • Balance payments are due no later than 10 working days prior to the start of camp.
    • Bookings with an outstanding balance, after the 10 working day period, cannot be guaranteed.

    Can I make changes to my booking?

    • Upon booking a camp a non-refundable/non transferrable deposit of a £30 per child per week is payable immediately. Full payment must be made 10 working days prior to the start of the camp.
    • Any changes to bookings and dates will incur a £10 administration fee.
    • If you are unable to attend camp and notify us more than 10 working days prior to the start date, your booking can be transferred or the money paid held on account for the following camp.
    • If camp cannot be attended due to sudden illness it may be possible to transfer to an alternative date. Nottinghamshire YMCA must be notified in advance of the camp start date. Please note a transfer cannot be guaranteed and is subject to availability.
    • It is not possible to transfer a booking when a camp has not been attended and there has been no contact with Nottinghamshire YMCA. In this instance, all payments will be retained by Nottinghamshire YMCA.
    • If a camp is cancelled by Nottinghamshire YMCA due to unforeseen circumstances a transfer will be offered at no additional cost.
    • The content of the advertised camp may change at the discretion of Nottinghamshire YMCA.

    Other Fees & Charges

    • If you are going to be late please let us know on: 07786 919305. We reserve the right to charge £5 followed by £5 for every 5 minutes that you are late.
  • YMCA Digital

    Participant Agreement – Parent’s/Responsible Adult’s Copy

    YMCA Digital’s provision at NGY My-Place is a service for young people to explore their creativity and express themselves in an appropriate way.

    To safeguard the young people that use the YMCA Youth Service we would like to ensure that all music that is created under our supervision is vetted by parents.  In our experience, some young people have been tempted to attach inappropriate images to songs that YMCA staff have helped them to create and in some cases, posted them on social media. This could potentially have negative consequences for the young person therefore we feel that parents and carers should be aware of this situation and the fact that we and strongly advise against this practice.

    In our sessions, we make it clear that we never knowingly permit nor condone any child/young person to upload songs/content created on YMCA programmes to social media and other platforms. We also strongly advise them to not attach images to the recordings that do not represent them in a positive light as that this can have negative consequences for them.

    To ensure that Nottinghamshire YMCA does everything possible to avoid the occurrences listed above, our new procedures state that we need to  send the work to you for approval before it is completed and issued to the child/young person. After this point , obviously we cannot control the content and full control and responsibility is taken up by your child/young person and the responsible adult.

    We are unable to release anything until we receive this agreement, so if you could please supply an email address and telephone number so we can contact you with any recordings/images for your approval, we would appreciate it.

    We want you to know that we understand the level of care necessary when working with children and young people and we are delighted that parents/responsible adults feel the same way about the people in their care.

    Thank you in advance for your assistance.