Job Vacancy 

Tenancy Sustainment Officer

(Mansfield or Nottingham)


Are you passionate about helping people get back on their feet?

Our residents need your knowledge and experience. Are you organised and proactive? Do you have an in depth understanding of housing benefits? We would love to hear from you.

As Tenancy Sustainment Officer you will ensure that our residents have access to, and understand, loans, grants and claims. You will also help our residents understand their tenancy agreement, make timely payments and provide them with general support. Your advice will be invaluable to their progression.

Our Staged Progression structure helps homeless people in Nottinghamshire move back into independent living. Residents move from our hostels into Transitional Homes, gradually working towards independence. We provide our residents with benefit, employment and skills support to help them make sustainable changes to their lifestyles.

A good knowledge of Microsoft Word, Excel, Access and Outlook is essential. You will also be an excellent communicator, which will enable you to relate and engage with our residents.  You will have a clear understanding of safeguarding and of delivering to a diverse customer base. If you are ready to use your expertise and skills to help people in Nottinghamshire, apply today.


Job Details

Tenancy Sustainment Officer
Location: Mansfield Hostel or Shakespeare Street Hostel (Nottingham City Centre) with some travel to NCVS and Transitional Homes across the City and County when necessary
Responsible to: Housing Development Manager          
Hours: Full Time – 37.5 hours per week
Salary: £18,000 per annum
Closing date: 9am on 19-08-2019
Interview date: 26-08-2019